Service Parts Management (SPM)

Stockkeeping

An optimized, cross-border and global logistical network is one of the most important factors in improving the efficiency of service parts supply. The aim is to optimize the processing and handling of a large number of service parts with very different logistical requirements at service parts warehouses.

 

It is not unusual for large distribution centres to carry a very large range of products, with automotive centres, for example, handling everything from light bulbs to drive shafts.

 

Achieving a delivery level of considerably more than 95 percent involves optimizing channels and implementing an efficient stock management process, as well as shorten times of reaction. Continuous product development represents a much greater challenge. The large number of different service parts available is the result of different models being launched on the market. It is often imperative that parts can be substituted (for example a faulty part replaced with a similar part in order to speed up delivery).

 
 

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